2nd Line Support Technician jobs in Knutsford, Cheshire East

Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line......

Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on‑prem systems Escalate complex...

Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding...

Collaboration: Work closely with the 2nd Line Support Team for escalations and service improvements. Equipment Handling: Assist at the Reception Desk, issuing devices and providing familiarization training when needed....

Support IT projects including migrations, deployments, upgrades, office moves, and new site setups Work closely with senior engineers, project teams, and service desk colleagues Diagnose and resolve hardware, software, server, cloud, and network issues Provide 1st and 2nd line support...

Provide second-line support to finance users and resolve system-related issues. Support wider finance transformation initiatives and continuous improvement projects....

Providing second-line support to the Service Team when needed....

Replicate any complex software issues in a UAT environment, and where necessary ensure an effective handoff to Second Line Support for any Technical Payroll Cases that require bug recording and Jira tickets raising....

Experience & Qualifications Proven experience in a Service Desk, End User Computing, or VIP Support role covering first-line and second-line support activities....

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

Our client is currently recruiting an NOC Engineer to join their hardworking support team. The NOC Engineer will be responsible for ensuring seamless 24/7 operations for both internal and external clients, from live event control to technical troubleshooting....

Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments....

Infrastructure Engineer £42.17 an hour (Umbrella) 3 Months Hybrid (1-2 days in Oldham) Currently looking for an Infrastructure Engineer to deliver 2nd and 3rd line support of incidents within the Data Centre network...

Support mobile application lifecycle - application assessments for testing/validation Essential Skills and Requirements: Driving Licence and Own Vehicle (Travel between Widnes and Denton) Previous experience in a 2nd Line or 3rd Line...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will...

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Onsite Technician to be a key part of our Manchester team, representing...

Thermal Insulation Engineers Required – Osprey Project, Runcorn Location: Osprey Project, Rocksavage Site, Cow Hey Lane, Runcorn, Cheshire, WA7 4FZ Start Date: 1–2 weeks Rates: NAECI rates Hours: 5 x 9...

Overview MET Technician At Solus,we'reproud of the quality we deliver and the people who make it happen. As we continue to grow and invest in our future,we'relooking for talented Technicians This is an opportunity to join a forward-thinking repair...

We have a fantastic opportunity for a permanent Workshop Technician to join our Fleet & Plant team based at our Preston Brook Depot in Runcorn. At Amey, we deliver essential infrastructure services that keep communities moving. Our Fleet &...

Role: CAD Technician Location: Remote Rate: £37 p/h Duration: 6 Months (potential to go up to 12 months) Industry: AMP8 Wastewater We are seeking an experienced CAD Technician with a mechanical or civil engineering background to support a programme of completed infrastructure...